{"xsrfToken":"85a1926da7e37668c8c6d3a5e2fddefb307518e0_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/397f1648-551e-4d9a-ad61-74e4b4cd7a9e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmYWVmNTY1NS05NWJhLTQ0ZTQtYWM2YS0wN2NmZmJhMTRlMGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM5N2YxNjQ4LTU1MWUtNGQ5YS1hZDYxLTc0ZTRiNGNkN2E5ZSI6WyJyZWFkIl19LCJleHAiOjE3MzIxODUxNDksIm5iZiI6MTczMjE4NDU0OX0.00SjFJO12OAmug5KENwjJpnt55YyaQQDlD75pbOfdpc&client=faef5655-95ba-44e4-ac6a-07cffba14e0c&mode=fit","logoId":"397f1648-551e-4d9a-ad61-74e4b4cd7a9e","isLogoAvailable":true,"helpCenterTitle":"Welcome to your Ticket Portal!","sharedPortalName":"fjorge Managed Services","userInitialAnnouncementHeader":"Reminders:","userInitialAnnouncementMessageWiki":"<p><b>1.</b> After you submit a ticket, you can click the \"Managed Services\" link in the top left corner to submit additional requests.</p>\n<p><b>2.</b> You can access and view the status of your past requests by clicking on the \"Requests\" button in the top right corner.</p>\n<p><b>3.</b> You can change the status of any request to \"Canceled\", \"Backlog\" or \"Standby\" within the ticket. You can mark a ticket as \"Done\" when it is in \"Pending Approval to Close\" status.</p>\n<p><b>4.</b> If you add a comment in any ticket, the status will change to \"fjorge Attention Required.\" This is also how you can re-open any ticket in a closed or backlog status.</p>\n<p><b>5.</b> We have set up message automations when we haven't heard from you in a while. Simply replying to the reminder email will stop the automation cycle!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to your Ticket Portal!","sharedPortalName":"fjorge Managed Services","announcementHeader":"Reminders:","announcementMessage":"*1.* After you submit a ticket, you can click the \"Managed Services\" link in the top left corner to submit additional requests.\n\n*2.* You can access and view the status of your past requests by clicking on the \"Requests\" button in the top right corner. \n\n*3.* You can change the status of any request to \"Canceled\", \"Backlog\" or \"Standby\" within the ticket. You can mark a ticket as \"Done\" when it is in \"Pending Approval to Close\" status. \n\n*4.* If you add a comment in any ticket, the status will change to \"fjorge Attention Required.\" This is also how you can re-open any ticket in a closed or backlog status.\n\n*5.* We have set up message automations when we haven't heard from you in a while. Simply replying to the reminder email will stop the automation cycle!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#125a6b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://fjorge.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":false,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"","loginAnnouncementMessage":"","loginAnnouncementLocale":""}}